Are you a regional or national business that would like to make it easier for customers to connect with you, particularly when they are on the road or away from home? Wouldn’t it be great if they didn’t need to know your phone number or email address, and all they needed to remember is a simple keyword? How hard is it for someone to remember keyword contacts like 911 for emergency services or CAA for roadside assistance in Canada? That’s where Windshieldink Connects comes into the picture.
To further assist with driver convenience on the road, we have recently expanded our Windshieldink license plate messaging platform with our new online service called Connects. Connects provides your business with the ability to receive roadside messages simply using a mnemonic keyword, which we term a “Connects ID”. This service is another building block in Windshieldink’s goal of improving driving experiences for all vehicle owners.
Let’s look at an example application. Say you are a roadside assistance provider and you have a Connects ID in Ontario with the word “TOW”. If your business operates in multiple provinces, you can set up a similar Connect ID “TOW” in each province. Any of your potential customers, even out-of- province visitors, can then use our mobile app to send your business a service request simply using the word “TOW” rather than having to know your local phone number. If they are from out-of-town, they may not even know that your company exists but they can get assistance by messaging “TOW”.
In the above example, the customer’s email message to you can include their phone number and their location via a GPS map link. These details can be forwarded to the roadside assistance personnel who can then make direct contact with the customer.
Just like 911 is the standard number to call for emergency assistance, a business can set up a simple and unique Connects ID that will be easy for customers to remember in any situation. Take advantage of our free 14-day trial to see how simple it is to use Connects.
With regards to our mobile app users, the addition of Connects to the user community will not result in any changes to the functionality of the app. When an ID is entered in the license plate input field, our verification step will confirm the company the Connects ID is registered with and display a brief instruction message from them.
We continue to look to the future and move forward to expand with even more great services using our platform. We’re driven by our philosophy of striving to be the most useful app for vehicle owners in the world and committed to bringing innovative solutions to drivers everywhere.
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Windshieldink is available on the App Store and in Google Play. It’s free to download, free to register, and free to send messages to other registered vehicles! Make sure you never miss out on important messages regarding your vehicle again!
We’re always interested in hearing from you. Send comments, questions and feedback to firstname.lastname@example.org.
Windshieldink Corp. is a Canadian company established in Toronto in 2015.